Quay Hotel & Spa - Deganwy

Deganwy Quay, Deganwy, United Kingdom, LL31 9DJ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quay Hotel & Spa - Deganwy

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Hiking

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

Overview

The comfortable Quay Hotel & Spa offers 74 spacious guest rooms as well as allergy-free rooms, a designated smoking area and free parking. The hotel opened its doors in 2006 and was remodeled in 2010.

This hotel is located in a busy area, just 400 meters from Snowdon, Deganwy Castle and Bodnant Garden. The venue is set within 1 km from Deganwy city center.

Set close to gardens, this hotel offers access to an idyllic beach with showers and towels.

Quay Hotel & Spa lies within 50 minutes’ drive to Anglesey airport.

Rooms

The rooms in Quay Hotel & Spa come with satellite TV, a safe, free Wi-Fi, pay TV and a minibar. Guests can enjoy a breathtaking view over the castle. All bathrooms are appointed with a hairdryer, free toiletries and dressing gowns.

Eat & Drink

The grill restaurant provides delicious meals. The hotel invites guests to the Grill bar to relax with a drink.

Services

Business facilities feature a meeting room, a business corner and a copy machine.

Relax

Guests will enjoy a spa lounge, a health club and a Canadian tub on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2010.  Number of rooms:   74.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Hiking
  • Tennis court
  • Golf course
  • Fitness center

Services

  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Doctor on call
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Massage
  • Barbeque grills
  • Sun terrace
  • Reflex massage

Room view

  • Courtyard view
  • Marina view
  • River view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Towels

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-In

  • from  4 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay at the price of GBP 15 per person per night in a crib. 
  • There are no extra beds provided in a room. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Quay Hotel & Spa - Deganwy Deganwy location
Show big map »

Hotel Address:

Deganwy Quay, Deganwy, United Kingdom, LL31 9DJ

Get directions
City Center
  • Deganwy
    3000 ft
Airports
  • Bus stop
    2.2 mi
Restaurants
  • Grill Room Restaurant (cuisine: Grill, Welsh)
    100 ft
  • The Tea Station (cuisine: Tea Room)
    1600 ft
Ski areas
  • Llandudno ski slope
    2.2 mi
Hotel information
  • Check-In:
    from  4 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    74

Hotel Awards

UKHOTEL AWARDSHighly RecommendedDeganwyQuay Hotel & Spa

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Quay Hotel & Spa Classic Double RoomQuay Hotel & Spa Classic Double RoomQuay Hotel & Spa Classic Double Room
Classic Double Room
Bed type: Double Bed or 2 Single beds
Size: 110 sq. feet
Check Prices
  • Free Wi-Fi
  • Shower
— Less information+ More information
Room facilities
    Quay Hotel & Spa PenthouseQuay Hotel & Spa PenthouseQuay Hotel & Spa Penthouse
    Penthouse
    Bed type: Double Bed or 2 Single beds or Double or Twin beds
    Check Prices
    • Free Wi-Fi
    • Shower
    — Less information+ More information
    Room facilities
      Quay Hotel & Spa SuiteQuay Hotel & Spa SuiteQuay Hotel & Spa Suite
      Suite
      Bed type: King Size bed or Double Bed
      Size: 130 sq. feet
      Check Prices
      • Free Wi-Fi
      • Shower
      — Less information+ More information
      Room facilities
        Quay Hotel & Spa Superior Double RoomQuay Hotel & Spa Superior Double RoomQuay Hotel & Spa Superior Double Room
        Superior Double Room
        Bed type: Double Bed or 2 Single beds
        Size: 90 sq. feet
        Check Prices
        • Free Wi-Fi
        • Shower
        — Less information+ More information

        This double room has a bathrobe.

        Room facilities
          Quay Hotel & Spa Executive RoomQuay Hotel & Spa Executive RoomQuay Hotel & Spa Executive Room
          Executive Room
          Bed type: Double Bed or 2 Single beds
          Size: 110 sq. feet
          Check Prices
          • Free Wi-Fi
          • Shower
          — Less information+ More information

          This spacious room overlooks Conwy Estuary and Conwy Castle. Some have a balcony or a terrace. Please note that some rooms offer accessible bathrooms, suitable for guests with mobility difficulties.

          Room facilities
            Quay Hotel & Spa Executive First Floor PenthouseQuay Hotel & Spa Executive First Floor PenthouseQuay Hotel & Spa Executive First Floor Penthouse
            Executive First Floor Penthouse
            Bed type: Double Bed or 2 Single beds or Twin beds
            Size: 90 sq. feet
            Check Prices
            • Private bathroom
            — Less information+ More information

            The Classic Rooms offer views over the tranquil Zen court yard. Most have private balconies, terrace areas or a Juliet balcony. All Classic Rooms have a spacious en-suite bathroom with a bath and shower and include luxury Aromatherapy Associates toiletries. Rooms are located on the Ground Floor or can be accessed by a lift. Please note these rooms do not have views of the Conwy Estuary; please book an Executive, Suite or Penthouse to guarantee this view. Please mention any special requests at the time of booking

            Room facilities
              Quay Hotel & Spa Luxury First Floor SuiteQuay Hotel & Spa Luxury First Floor SuiteQuay Hotel & Spa Luxury First Floor Suite
              Luxury First Floor Suite
              Size: 130 sq. feet
              Check Prices
              • Shower
              — Less information+ More information

              This luxury suite features a spacious lounge area, overlooking Conwy Estuary and Conwy Castle. Situated on the ground or first floor, it offers a private terrace or a balcony. Please note that some suites only have access via a staircase, not a lift.

              Room facilities

                How to reach hotel

                hotel Quay Hotel & Spa - Deganwy Deganwy location
                Show big map »

                Hotel Address:

                Deganwy Quay, Deganwy, United Kingdom, LL31 9DJ

                Get directions
                City Center
                • Deganwy
                  3000 ft
                Airports
                • Bus stop
                  2.2 mi
                Restaurants
                • Grill Room Restaurant (cuisine: Grill, Welsh)
                  100 ft
                • The Tea Station (cuisine: Tea Room)
                  1600 ft
                Ski areas
                • Llandudno ski slope
                  2.2 mi
                Hotel information
                • Check-In:
                  from  4 pm
                • Check-Out:
                  until  11 am
                • Year renovated:
                  2010
                • Number of rooms:
                  74

                Hotel Awards

                UKHOTEL AWARDSHighly RecommendedDeganwyQuay Hotel & Spa

                According to guest reviews, the hotel has been rated as
                Best 4 Star Hotels in United Kingdom

                Use Badge

                Quay Hotel & Spa Location

                Legend
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                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

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                Click the hotel to go to the main hotel page.

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                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Popular areas

                • City Center - 2700 ft

                Local Attractions

                • Conwy Suspension Bridge - 1.4 mi
                  Conwy Road, Conwy
                • Llandudno Pier - 2.1 mi
                  North Parade, Llandudno
                • Llandudno Museum - 2.3 mi
                  17-19 Gloddaeth Street, Llandudno
                • West Shore Beach - 1.8 mi
                  West Shore, Llandudno
                • Mostyn Street - 2.3 mi
                  LlandudnoWales

                Near the hotelNear the hotel

                • Conwy Mountain - 3600 ft
                  Conwy, Snowdonia National ParkWales
                • Smallest House in Britain - 3800 ft
                  The Quay, Conwy
                • Royal Cambrian Academy of Art - 3600 ft
                  Crown Lane, Conwy
                • Conwy Castle - 4200 ft
                  Rosehill Street, Conwy

                Restaurants Nearby

                • Grill Room Restaurant - 100 ft

                  Address: Deganwy Quay
                  Phone: 01492 564100

                  51% likes this, based on 141 reviews
                  Cuisine: Grill, Welsh

                • Rozi_s Tandoori - 1600 ft

                  Address: 117 Station Road
                  Phone: 01492 582036

                  74% likes this, based on 13 reviews
                  Cuisine: Indian

                • Paysanne - 1900 ft

                  Address: 147 Station Road
                  Phone: 01492 582079

                  87% likes this, based on 111 reviews
                  Cuisine: French

                • The Tea Station - 1600 ft

                  Address: 135 Station Road
                  Phone: 01492 584844

                  71% likes this, based on 41 reviews
                  Cuisine: Tea Room

                • The Olive Grove Deli & Cafe - 1600 ft

                  Address: 81 Station Road
                  Phone: 01492-572555

                  93% likes this, based on 38 reviews
                  Cuisine: Delicatessen, Café

                Hotel information
                • Check-In:
                  from  4 pm
                • Check-Out:
                  until  11 am
                • Year renovated:
                  2010
                • Number of rooms:
                  74

                Hotel Awards

                UKHOTEL AWARDSHighly RecommendedDeganwyQuay Hotel & Spa

                According to guest reviews, the hotel has been rated as
                Best 4 Star Hotels in United Kingdom

                Use Badge

                Hotels nearby

                Quay Hotel & Spa Reviews

                Guest reviews are submitted by our customers after their stay at Quay Hotel & Spa

                Individual guest reviews

                • Older travelers
                  9.2

                  The view was excellent and the service was good too. (Blond short hair lady is excellent)

                  The food - good but not the best. Coq au vin are good but one chicken leg, two mouths and done. More chicken. My husband said baby meals.

                • Older travelers
                  8.0

                  We were only there for one night but would come again.

                • Single
                  9.4

                  The local scenic coastline and countryside

                  Very relaxing and tranquil

                • Older travelers
                  8.2

                  Particularly impressed with the decor.

                  Evidence of cleaning materials, which lowered the tone.

                • Older travelers
                  5.4

                  sorry the room we had was far too small for the £125 we paid ,and that did not inc breakfast, the staff at reception were not verry frendly at all how ever we did enjoy an evning meal there and the staff there wre much much better we left the hotel at 4 am the next morrning

                • Family with children
                  7.4

                  The hotel, food and facilities were excellent. the treatments we received in the spa were very relaxing and comfortable.

                  Not being able to access the pool with my 12 year old granddaughter as the times were restricting,service in the bars and restaurant was slow we waited a long time for both lunch and dinner

                • Older travelers
                  8.8

                  The comfort of the room, the very good food and the spa

                  The hotel was a little let down by the service in the bar and restaurant, whilst this did not detract from an enjoyable stay it compared poorly to the front of house service, thats not to say it was unacceptable, just not quite as good as I was led to expect by the excellent reception team.

                • Older travelers
                  6.0

                  Good view from room, general ambience good

                  Lack of covered walkway to room. Polished marble floors in lobbies dangerous in wet weather. Restaurant very poor: served 'gone off' steak, no managerial response at all: 'manager' eventually talked to us, but then left rotten meat on table! £15 for green leaf salad excessive. Soufflee cold and raw in middle. 'Five welsh cheeses' were only two pieces each of three cheeses: no blue cheese but it was served at breakfast time next day! Junior waitress bothered us twice during dessert about bill, first time we asked to leave it til the end, then she came back and asked us if we'd like our bill while we were still eating. not very impressed by heavy disco beat audible presumably from room above.

                • Older travelers
                  7.8

                  My wife used the facilities at the Quay #spa and was extremely impressed both with the staff and the actual treatment

                  The restaurant. Without doubt time needs to be spent in addressing the layout of tables , the menu and the staff need to be retrained

                • Older travelers
                  7.4

                  Spacious comfortable suite with excellent views across the estuary to Conwy Castle. Food good. Quiet situation for the bedroom wing adjoining the river. Separation of some bedtrooms from the Conference area.

                  Staffing appears disorganised and undertrained. Hotel had a kiss-me-quick wedding party which threw pressure on the Reception and Grill Bar area and staff. Cost for dinner and breakfast had not been registered in time for check-out. Access to one bedroom wing required a short walk in the open.

                • Couple
                  4.2

                  Location is good for exploring the area.

                  The hotel is hugely overpriced, perhaps therefore increasing expectations. Rooms are very basic, with a poor shower in the bathroom that you'd expect from a 2 star property. As a frequent traveller and having stayed in many hotels across the world this is a great example of rip-off Britain! A reminder of why we do not travel as much as we'd like in the UK. The hotel is not worth more than 60-70 GBP per room per night.

                • Older travelers
                  9.2

                  The location was fantastic with superb views of the estuary and Conwy Castle.The staff were extremely pleasant and helpfull.The food was very good ,if not exceptional.Breakfast was excellent and good value if included in the room rate

                  Nothing worth mentioning.Ive read other review and cannot understand what there was to complain about

                • Couple
                  7.4

                  Great location,hotel nice and clean,staff friendly, welcoming and helpful. Restaurant has a modern twist with a very nice view. Food was delisious however service a bit disjointed (maybe thus wedding at the hotel).

                  No hairdryer and empty minibar in a executive room.

                • Older travelers
                  8.2

                  It was convenient to both Conwy and LLandudno. We were able to walk along a path to get to the beach area and town if we wanted to.

                  There did not seem to be any outside grass area to relax and sit in a group setting. Since we did not have a balcony, something casual like that would have been nice.

                • Older travelers
                  9.6

                  The location of The Quay Hotel is absolutely idyllic, looking out across the marina from the Grill Bar was wonderful. It is also in a very central location and many other beauty spots in Wales are easily accessed from the hotel. The staff were polite and friendly and our room was very comfortable. We used the leisure facilities, they were also good, although I would imagine it would be crowded at peak times as the suite was not very big.

                  My only grumble about the hotel: on arrival we noticed that the hotel were having a tribute night (Robbie Williams look alike) and dinner, it was being advertised at £35 per head. We booked for this and arrived at the advised time of 7.30. There were no menus on the table, no one knew what they were being given to eat until it arrived, and there was absolutely no choice, everyone got soup, salmon and the same dessert. We did ask if there was an alternative but when the waiter went to check he apologised and said there was nothing else. Although the food was lovely and the entertainment good, it was a bit annoying - £70+ quite dear on top of you room cost etc.

                How to reach hotel

                hotel Quay Hotel & Spa - Deganwy Deganwy location
                Show big map »

                Hotel Address:

                Deganwy Quay, Deganwy, United Kingdom, LL31 9DJ

                Get directions
                City Center
                • Deganwy
                  3000 ft
                Airports
                • Bus stop
                  2.2 mi
                Restaurants
                • Grill Room Restaurant (cuisine: Grill, Welsh)
                  100 ft
                • The Tea Station (cuisine: Tea Room)
                  1600 ft
                Ski areas
                • Llandudno ski slope
                  2.2 mi
                Hotel information
                • Check-In:
                  from  4 pm
                • Check-Out:
                  until  11 am
                • Year renovated:
                  2010
                • Number of rooms:
                  74

                Hotel Awards

                UKHOTEL AWARDSHighly RecommendedDeganwyQuay Hotel & Spa

                According to guest reviews, the hotel has been rated as
                Best 4 Star Hotels in United Kingdom

                Use Badge