Quay Hotel & Spa - Conwy

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quay Hotel & Spa - Conwy

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Hiking

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

Overview

The comfortable Quay Hotel & Spa is ideally set minutes away from Snowdon, Deganwy Castle and Bodnant Garden. Founded in 2006, the hotel underwent a renovation in 2010.

Set on idyllic beaches close to gardens. The property is located within a 10-minute walk to the center of Deganwy.

Guests can reach Quay Hotel & Spa by car from Chester airport in 60 minutes.

Rooms

The hotel's spacious rooms are appointed with satellite TV, a safe, free Wi-Fi, pay TV and a minibar. Some rooms offer a breathtaking view over the castle. They feature adapted bathrooms with a hairdryer, free toiletries and dressing gowns.

Eat & Drink

The elegant restaurant serves delicious meals. The luxury bar serves a selection of tea and coffee.

Services

There are limousine rentals available on site.

Relax

The hotel offers a spa lounge, a health club and a Jacuzzi along with aromatherapy, Turkish steam bath and reflex massage with the guests' comfort in mind.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2010.  Number of rooms:   74.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Hiking
  • Golf course

Services

  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Doctor on call
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Massage
  • Barbeque grills
  • Sun terrace
  • Reflex massage

Room view

  • Sea view
  • Courtyard view
  • Marina view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Rollaway beds
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Towels

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-In

  • from  4 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child under the age of 16 may stay at the price of GBP 15 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Quay Hotel & Spa - Conwy Conwy location
Show big map »

Hotel Address:

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

Get directions
City Center
  • Conwy
    3700 ft
Airports
  • Bus stop
    2.2 mi
Restaurants
  • Grill Room Restaurant (cuisine: Welsh)
    100 ft
  • The Tea Station
    1600 ft
Ski areas
  • Llandudno ski slope
    2.2 mi
Hotel information
  • Check-In:
    from  4 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    74

Hotel Awards

UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel & Spa

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Quay Hotel & Spa photos RoomQuay Hotel & Spa photos RoomQuay Hotel & Spa photos Room
Classic Double Room
Bed type: Double bed or 2 Single beds or Double bed or Twin beds
Size: 110 sq. feet
Check Prices
  • Free Wi-Fi
  • Shower
— Less information+ More information

Classic Room, 1 Double or 2 Single Beds

Room facilities
    Quay Hotel & Spa photos RoomQuay Hotel & Spa photos RoomQuay Hotel & Spa photos Room
    Penthouse
    Bed type: Double bed or Double bed or Twin beds
    Check Prices
    • Free Wi-Fi
    • Shower
    — Less information+ More information
    Room facilities
      Quay Hotel & Spa photos RoomQuay Hotel & Spa photos RoomQuay Hotel & Spa photos Room
      Special First Floor Penthouse
      Bed type: Double bed
      Size: 90 sq. feet
      Check Prices
      • Private bathroom
      — Less information+ More information

      The Classic Rooms offer views over the tranquil Zen court yard. Most have private balconies, terrace areas or a Juliet balcony. All Classic Rooms have a spacious en-suite bathroom with a bath and shower and include luxury Aromatherapy Associates toiletries. Rooms are located on the Ground Floor or can be accessed by a lift. Please note these rooms do not have views of the Conwy Estuary; please book an Executive, Suite or Penthouse to guarantee this view. Please mention any special requests at the time of booking

      Room facilities
        Quay Hotel & Spa photos Exterior Hotel informationQuay Hotel & Spa photos Exterior Hotel informationQuay Hotel & Spa photos Exterior Hotel information
        Penthouse Suite
        Bed type: 1 Single bed or 2 Single beds
        Size: 140 sq. feet
        Check Prices
        • Shower
        — Less information+ More information
        Room facilities
          Quay Hotel & Spa photos RoomQuay Hotel & Spa photos RoomQuay Hotel & Spa photos Room
          Suite
          Bed type: King-size bed or Double bed or 1 Single bed
          Size: 130 sq. feet
          Check Prices
          • Free Wi-Fi
          • Shower
          — Less information+ More information

          Suite, 1 King Bed

          Room facilities
            Quay Hotel & Spa photos RoomQuay Hotel & Spa photos RoomQuay Hotel & Spa photos Room
            Classic First Floor Suite
            Bed type: 2 Single beds
            Size: 110 sq. feet
            Check Prices
            • Private bathroom
            — Less information+ More information

            This ground floor room is adjacent to the private access road that leads to Deganwy Marina. All Classic Rooms have access to a furnished terrace area, a radio and a spacious en suite room with luxurious Aromatherapy Associates toiletries. One of this room type has a fully adapted bathroom with shower, suitable for guests with restricted mobility. To request this, please use the Special Requests section when booking (subject to availability). Please note these rooms do not have views of the Conwy Estuary. Please book an Executive, Suite or Penthouse to guarantee this view.

            Room facilities
              Quay Hotel & Spa photos RoomQuay Hotel & Spa photos RoomQuay Hotel & Spa photos Room
              Superior Double Room
              Bed type: Double bed or 2 Single beds or Twin beds
              Size: 100 sq. feet
              Check Prices
              • Free Wi-Fi
              • Shower
              — Less information+ More information

              Superior Twin Room, Marina View

              Room facilities
                Quay Hotel & Spa photos RoomQuay Hotel & Spa photos RoomQuay Hotel & Spa photos Room
                Superior First Floor Suite
                Bed type: Double bed
                Size: 90 sq. feet
                Check Prices
                • Private bathroom
                — Less information+ More information

                This 1st floor room has a private balcony and offers elevated views of Deganwy Marina or the Conwy Estuary. Each room has a spacious en suite room with luxurious Aromatherapy Associates toiletries. One of this room type has a fully adapted bathroom with shower, suitable for guests with restricted mobility. To request this, please use the Special Requests section when booking (subject to availability). Please note one Superior Double Marina Room has views of theConwy Estuary. The remaining Superior Rooms do not have views of the Conwy Estuary. Please book an Executive, Suite or Penthouse to guarantee this view.

                Room facilities
                  Quay Hotel & Spa photos RoomQuay Hotel & Spa photos RoomQuay Hotel & Spa photos Room
                  Executive Double Room
                  Bed type: Double bed or 2 Single beds or 1 Single bed
                  Size: 110 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Quay Hotel & Spa photos RoomQuay Hotel & Spa photos RoomQuay Hotel & Spa photos Room
                    Luxury Penthouse
                    Bed type: Double bed or Twin beds
                    Check Prices
                    • Free Wi-Fi
                    — Less information+ More information

                    Luxury Double Room (Penthouse)

                    Room facilities
                      Quay Hotel & Spa photos RoomQuay Hotel & Spa photos RoomQuay Hotel & Spa photos Room
                      Luxury First Floor Suite
                      Size: 130 sq. feet
                      Check Prices
                      • Shower
                      — Less information+ More information

                      This luxury suite features a spacious lounge area, overlooking Conwy Estuary and Conwy Castle. Situated on the ground or first floor, it offers a private terrace or a balcony. Please note that some suites only have access via a staircase, not a lift.

                      Room facilities
                        Images coming soon
                        Luxury Suite
                        Bed type: Twin beds
                        Check Prices
                        • Free Wi-Fi
                        — Less information+ More information

                        Luxury Twin Room (Suite)

                        Room facilities

                          How to reach hotel

                          hotel Quay Hotel & Spa - Conwy Conwy location
                          Show big map »

                          Hotel Address:

                          Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

                          Get directions
                          City Center
                          • Conwy
                            3700 ft
                          Airports
                          • Bus stop
                            2.2 mi
                          Restaurants
                          • Grill Room Restaurant (cuisine: Welsh)
                            100 ft
                          • The Tea Station
                            1600 ft
                          Ski areas
                          • Llandudno ski slope
                            2.2 mi
                          Hotel information
                          • Check-In:
                            from  4 pm
                          • Check-Out:
                            until  11 am
                          • Year renovated:
                            2010
                          • Number of rooms:
                            74

                          Hotel Awards

                          UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel & Spa

                          According to guest reviews, the hotel has been rated as
                          Best 4 Star Hotels in United Kingdom

                          Use Badge

                          Quay Hotel & Spa Location

                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Other hotels
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

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                          Click the hotel to go to the main hotel page.

                          Route Planner
                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                          What's nearby

                          Tourist attractions

                          • Plas Mawr - 3300 ft
                          • Royal Cambrian Academy - 3700 ft
                          • Just Shopping - 4000 ft

                          Popular areas

                          • City Center - 3300 ft

                          Places of interest

                          • Conway Yacht Club Ltd - 1700 ft
                          • Das kleinste Haus in GB - 2700 ft
                          • Deganwy Castle - 3700 ft
                          • National Trust: Conwy Suspension Bridge - 4000 ft
                          • Royal British Legion - 4000 ft

                          Convention centers

                          • Conwy Visitor Centre - 4000 ft

                          Local attractions

                          • Conwy Suspension Bridge - 1.4 mi
                            Conwy Road, Conwy
                          • Llandudno Pier - 2.1 mi
                            North Parade, Llandudno
                          • Llandudno Museum - 2.3 mi
                            17-19 Gloddaeth Street, Llandudno
                          • West Shore Beach - 1.8 mi
                            West Shore, Llandudno
                          • Mostyn Street - 2.3 mi
                            LlandudnoWales

                          Near the hotel

                          • Conwy Mountain - 3600 ft
                            Conwy, Snowdonia National ParkWales
                          • Smallest House in Britain - 3800 ft
                            The Quay, Conwy
                          • Royal Cambrian Academy of Art - 3600 ft
                            Crown Lane, Conwy
                          • Conwy Castle - 4200 ft
                            Rosehill Street, Conwy

                          Restaurants nearby

                          • Grill Room Restaurant - 100 ft

                            Address: Deganwy Quay
                            Phone: 01492 564100

                            51% likes this, based on 141 reviews
                            Cuisine: Welsh

                          • Rozi_s Tandoori - 1600 ft

                            Address: 117 Station Road
                            Phone: 01492 582036

                            74% likes this, based on 13 reviews
                            Cuisine: Indian

                          • Paysanne - 1900 ft

                            Address: 147 Station Road
                            Phone: 01492 582079

                            87% likes this, based on 111 reviews
                            Cuisine: French

                          • The Tea Station - 1600 ft

                            Address: 135 Station Road
                            Phone: 01492 584844

                            71% likes this, based on 41 reviews

                          • The Olive Grove Deli & Cafe - 1600 ft

                            Address: 81 Station Road
                            Phone: 01492-572555

                            93% likes this, based on 38 reviews

                          Hotel information
                          • Check-In:
                            from  4 pm
                          • Check-Out:
                            until  11 am
                          • Year renovated:
                            2010
                          • Number of rooms:
                            74

                          Hotel Awards

                          UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel & Spa

                          According to guest reviews, the hotel has been rated as
                          Best 4 Star Hotels in United Kingdom

                          Use Badge

                          Hotels nearby

                          Quay Hotel & Spa Reviews

                          Guest reviews are submitted by our customers after their stay at Quay Hotel & Spa

                          Average guest rating

                          7.8out of 10
                          Fabulous
                          Based on 89 reviews

                          Guest reviews

                          • Older travelers
                            9.2

                            The view was excellent and the service was good too. (Blond short hair lady is excellent)

                            The food - good but not the best. Coq au vin are good but one chicken leg, two mouths and done. More chicken. My husband said baby meals.

                          • Older travelers
                            8.0

                            We were only there for one night but would come again.

                          • Single
                            9.4

                            The local scenic coastline and countryside

                            Very relaxing and tranquil

                          • Older travelers
                            8.2

                            Particularly impressed with the decor.

                            Evidence of cleaning materials, which lowered the tone.

                          • Older travelers
                            5.4

                            sorry the room we had was far too small for the £125 we paid ,and that did not inc breakfast, the staff at reception were not verry frendly at all how ever we did enjoy an evning meal there and the staff there wre much much better we left the hotel at 4 am the next morrning

                          • Family with children
                            7.4

                            The hotel, food and facilities were excellent. the treatments we received in the spa were very relaxing and comfortable.

                            Not being able to access the pool with my 12 year old granddaughter as the times were restricting,service in the bars and restaurant was slow we waited a long time for both lunch and dinner

                          • Older travelers
                            8.8

                            The comfort of the room, the very good food and the spa

                            The hotel was a little let down by the service in the bar and restaurant, whilst this did not detract from an enjoyable stay it compared poorly to the front of house service, thats not to say it was unacceptable, just not quite as good as I was led to expect by the excellent reception team.

                          • Older travelers
                            6.0

                            Good view from room, general ambience good

                            Lack of covered walkway to room. Polished marble floors in lobbies dangerous in wet weather. Restaurant very poor: served 'gone off' steak, no managerial response at all: 'manager' eventually talked to us, but then left rotten meat on table! £15 for green leaf salad excessive. Soufflee cold and raw in middle. 'Five welsh cheeses' were only two pieces each of three cheeses: no blue cheese but it was served at breakfast time next day! Junior waitress bothered us twice during dessert about bill, first time we asked to leave it til the end, then she came back and asked us if we'd like our bill while we were still eating. not very impressed by heavy disco beat audible presumably from room above.

                          • Older travelers
                            7.8

                            My wife used the facilities at the Quay #spa and was extremely impressed both with the staff and the actual treatment

                            The restaurant. Without doubt time needs to be spent in addressing the layout of tables , the menu and the staff need to be retrained

                          • Older travelers
                            7.4

                            Spacious comfortable suite with excellent views across the estuary to Conwy Castle. Food good. Quiet situation for the bedroom wing adjoining the river. Separation of some bedtrooms from the Conference area.

                            Staffing appears disorganised and undertrained. Hotel had a kiss-me-quick wedding party which threw pressure on the Reception and Grill Bar area and staff. Cost for dinner and breakfast had not been registered in time for check-out. Access to one bedroom wing required a short walk in the open.

                          • Couple
                            4.2

                            Location is good for exploring the area.

                            The hotel is hugely overpriced, perhaps therefore increasing expectations. Rooms are very basic, with a poor shower in the bathroom that you'd expect from a 2 star property. As a frequent traveller and having stayed in many hotels across the world this is a great example of rip-off Britain! A reminder of why we do not travel as much as we'd like in the UK. The hotel is not worth more than 60-70 GBP per room per night.

                          • Older travelers
                            9.2

                            The location was fantastic with superb views of the estuary and Conwy Castle.The staff were extremely pleasant and helpfull.The food was very good ,if not exceptional.Breakfast was excellent and good value if included in the room rate

                            Nothing worth mentioning.Ive read other review and cannot understand what there was to complain about

                          • Couple
                            7.4

                            Great location,hotel nice and clean,staff friendly, welcoming and helpful. Restaurant has a modern twist with a very nice view. Food was delisious however service a bit disjointed (maybe thus wedding at the hotel).

                            No hairdryer and empty minibar in a executive room.

                          • Older travelers
                            8.2

                            It was convenient to both Conwy and LLandudno. We were able to walk along a path to get to the beach area and town if we wanted to.

                            There did not seem to be any outside grass area to relax and sit in a group setting. Since we did not have a balcony, something casual like that would have been nice.

                          • Older travelers
                            9.6

                            The location of The Quay Hotel is absolutely idyllic, looking out across the marina from the Grill Bar was wonderful. It is also in a very central location and many other beauty spots in Wales are easily accessed from the hotel. The staff were polite and friendly and our room was very comfortable. We used the leisure facilities, they were also good, although I would imagine it would be crowded at peak times as the suite was not very big.

                            My only grumble about the hotel: on arrival we noticed that the hotel were having a tribute night (Robbie Williams look alike) and dinner, it was being advertised at £35 per head. We booked for this and arrived at the advised time of 7.30. There were no menus on the table, no one knew what they were being given to eat until it arrived, and there was absolutely no choice, everyone got soup, salmon and the same dessert. We did ask if there was an alternative but when the waiter went to check he apologised and said there was nothing else. Although the food was lovely and the entertainment good, it was a bit annoying - £70+ quite dear on top of you room cost etc.

                          How to reach hotel

                          hotel Quay Hotel & Spa - Conwy Conwy location
                          Show big map »

                          Hotel Address:

                          Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

                          Get directions
                          City Center
                          • Conwy
                            3700 ft
                          Airports
                          • Bus stop
                            2.2 mi
                          Restaurants
                          • Grill Room Restaurant (cuisine: Welsh)
                            100 ft
                          • The Tea Station
                            1600 ft
                          Ski areas
                          • Llandudno ski slope
                            2.2 mi
                          Hotel information
                          • Check-In:
                            from  4 pm
                          • Check-Out:
                            until  11 am
                          • Year renovated:
                            2010
                          • Number of rooms:
                            74

                          Hotel Awards

                          UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel & Spa

                          According to guest reviews, the hotel has been rated as
                          Best 4 Star Hotels in United Kingdom

                          Use Badge