Quay Hotel & Spa - Conwy

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quay Hotel & Spa - Conwy

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Hiking

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Overview

The comfortable Quay Hotel & Spa is placed on the beachfront. Featuring Egyptian architecture, the property was remodeled in 2010.

The hotel is about 1100 meters from Royal Cambrian Academy of Art, Conwy Mountain and Smallest House in Britain. The city center lies within 2 km from the venue.

West Shore Beach is 2.9 km from the hotel and Mostyn Street is 3.6 km away.

The hotel's spectacular location offers to get to Chester airport in 60 minutes by car.

Rooms

Quay Hotel & Spa is a property in Conwy that comes with 74 rooms and provides satellite TV, free Wi-Fi, a laptop safe, a private terrace and pay TV. Guests will appreciate a breathtaking view of the sea from their rooms. The rooms feature chic décor and en suite bathrooms with a hairdryer, a shower and dressing gowns.

Eat & Drink

The elegant restaurant serves delicious meals. Guests will enjoy welsh and indian cuisine of Grill Room Restaurant, which is about 50 meters away.

Services

Business travelers can use computers, a meeting room and a business center available on site.

Relax

The property offers a spa lounge, a health club and a Jacuzzi along with Turkish steam bath and reflex massage.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2010.  Number of rooms:   74.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Female traveler room/floor
  • Lobby
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Hiking
  • Tennis court
  • Golf course

Services

  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Doctor on call
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge area
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Barbeque grills
  • Sun terrace
  • Reflex massage

Room view

  • Sea view
  • Courtyard view
  • Marina view
  • River view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway beds
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Towels

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Quay Hotel & Spa - Conwy Conwy location
Show big map »

Hotel Address:

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

Get directions
City Center
  • Conwy
    3700 ft
Airports
  • Bus stop
    2.2 mi
Restaurants
  • Grill Room Restaurant (cuisine: Welsh)
    100 ft
  • The Tea Station
    1600 ft
Ski areas
  • Llandudno ski slope
    2.2 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    74

Hotel Awards

UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel & Spa

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Quay Hotel & Spa photos Room
Classic Double Room
Bed type: Double bed or 2 Single beds or Double bed or Twin beds
Size: 110 sq. feet
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  • Free Wi-Fi
  • Shower
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Room facilities
    Quay Hotel & Spa photos Room
    Penthouse
    Bed type: 2 Single beds
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    Quay Hotel & Spa photos Exterior Hotel information
    Penthouse Suite
    Bed type: 2 Single beds
    Size: 140 sq. feet
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    • Shower
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    Room facilities
      Quay Hotel & Spa photos Room
      Suite
      Bed type: King-size bed
      Size: 130 sq. feet
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      • Shower
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      Room facilities
        Quay Hotel & Spa photos Room
        Superior Double Room
        Bed type: Double bed or 2 Single beds
        Size: 90 sq. feet
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        • Free Wi-Fi
        • Shower
        — Less information+ More information
        Room facilities
          Quay Hotel & Spa photos Room
          Executive Room
          Bed type: 2 Single beds or Double bed
          Size: 110 sq. feet
          Check Prices
          • Free Wi-Fi
          • Shower
          — Less information+ More information
          Room facilities
            Quay Hotel & Spa photos Room
            Luxury Penthouse
            Bed type: Double bed
            Check Prices
            — Less information+ More information

            How to reach hotel

            hotel Quay Hotel & Spa - Conwy Conwy location
            Show big map »

            Hotel Address:

            Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

            Get directions
            City Center
            • Conwy
              3700 ft
            Airports
            • Bus stop
              2.2 mi
            Restaurants
            • Grill Room Restaurant (cuisine: Welsh)
              100 ft
            • The Tea Station
              1600 ft
            Ski areas
            • Llandudno ski slope
              2.2 mi
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2010
            • Number of rooms:
              74

            Hotel Awards

            UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel & Spa

            According to guest reviews, the hotel has been rated as
            Best 4 Star Hotels in United Kingdom

            Use Badge

            Quay Hotel & Spa Location

            Legend
            • Current hotel
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            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

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            Click the hotel to go to the main hotel page.

            Route Planner
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            What's nearby

            Tourist attractions

            • Plas Mawr - 3300 ft
            • Royal Cambrian Academy - 3700 ft
            • Just Shopping - 4000 ft

            Popular areas

            • City Center - 3300 ft

            Places of interest

            • Conway Yacht Club Ltd - 1700 ft
            • Das kleinste Haus in GB - 2700 ft
            • Deganwy Castle - 3700 ft
            • National Trust: Conwy Suspension Bridge - 4000 ft
            • Royal British Legion - 4000 ft

            Convention centers

            • Conwy Visitor Centre - 4000 ft

            Local attractions

            • Conwy Suspension Bridge - 1.4 mi
              Conwy Road, Conwy
            • Llandudno Pier - 2.1 mi
              North Parade, Llandudno
            • Llandudno Museum - 2.3 mi
              17-19 Gloddaeth Street, Llandudno
            • West Shore Beach - 1.8 mi
              West Shore, Llandudno
            • Mostyn Street - 2.3 mi
              LlandudnoWales

            Near the hotel

            • Conwy Mountain - 3600 ft
              Conwy, Snowdonia National ParkWales
            • Smallest House in Britain - 3800 ft
              The Quay, Conwy
            • Royal Cambrian Academy of Art - 3600 ft
              Crown Lane, Conwy
            • Conwy Castle - 4200 ft
              Rosehill Street, Conwy

            Restaurants nearby

            • Grill Room Restaurant - 100 ft

              Address: Deganwy Quay
              Phone: 01492 564100

              51% likes this, based on 141 reviews
              Cuisine: Welsh

            • Rozi_s Tandoori - 1600 ft

              Address: 117 Station Road
              Phone: 01492 582036

              74% likes this, based on 13 reviews
              Cuisine: Indian

            • Paysanne - 1900 ft

              Address: 147 Station Road
              Phone: 01492 582079

              87% likes this, based on 111 reviews
              Cuisine: French

            • The Tea Station - 1600 ft

              Address: 135 Station Road
              Phone: 01492 584844

              71% likes this, based on 41 reviews

            • The Olive Grove Deli & Cafe - 1600 ft

              Address: 81 Station Road
              Phone: 01492-572555

              93% likes this, based on 38 reviews

            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2010
            • Number of rooms:
              74

            Hotel Awards

            UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel & Spa

            According to guest reviews, the hotel has been rated as
            Best 4 Star Hotels in United Kingdom

            Use Badge

            Hotels nearby

            Quay Hotel & Spa Reviews

            Guest reviews are submitted by our customers after their stay at Quay Hotel & Spa

            Average guest rating

            7.8out of 10
            Fabulous
            Based on 89 reviews

            Guest reviews

            • Older travelers
              9.2

              The view was excellent and the service was good too. (Blond short hair lady is excellent)

              The food - good but not the best. Coq au vin are good but one chicken leg, two mouths and done. More chicken. My husband said baby meals.

            • Older travelers
              8.0

              We were only there for one night but would come again.

            • Single
              9.4

              The local scenic coastline and countryside

              Very relaxing and tranquil

            • Older travelers
              8.2

              Particularly impressed with the decor.

              Evidence of cleaning materials, which lowered the tone.

            • Older travelers
              5.4

              sorry the room we had was far too small for the £125 we paid ,and that did not inc breakfast, the staff at reception were not verry frendly at all how ever we did enjoy an evning meal there and the staff there wre much much better we left the hotel at 4 am the next morrning

            • Family with children
              7.4

              The hotel, food and facilities were excellent. the treatments we received in the spa were very relaxing and comfortable.

              Not being able to access the pool with my 12 year old granddaughter as the times were restricting,service in the bars and restaurant was slow we waited a long time for both lunch and dinner

            • Older travelers
              8.8

              The comfort of the room, the very good food and the spa

              The hotel was a little let down by the service in the bar and restaurant, whilst this did not detract from an enjoyable stay it compared poorly to the front of house service, thats not to say it was unacceptable, just not quite as good as I was led to expect by the excellent reception team.

            • Older travelers
              6.0

              Good view from room, general ambience good

              Lack of covered walkway to room. Polished marble floors in lobbies dangerous in wet weather. Restaurant very poor: served 'gone off' steak, no managerial response at all: 'manager' eventually talked to us, but then left rotten meat on table! £15 for green leaf salad excessive. Soufflee cold and raw in middle. 'Five welsh cheeses' were only two pieces each of three cheeses: no blue cheese but it was served at breakfast time next day! Junior waitress bothered us twice during dessert about bill, first time we asked to leave it til the end, then she came back and asked us if we'd like our bill while we were still eating. not very impressed by heavy disco beat audible presumably from room above.

            • Older travelers
              7.8

              My wife used the facilities at the Quay #spa and was extremely impressed both with the staff and the actual treatment

              The restaurant. Without doubt time needs to be spent in addressing the layout of tables , the menu and the staff need to be retrained

            • Older travelers
              7.4

              Spacious comfortable suite with excellent views across the estuary to Conwy Castle. Food good. Quiet situation for the bedroom wing adjoining the river. Separation of some bedtrooms from the Conference area.

              Staffing appears disorganised and undertrained. Hotel had a kiss-me-quick wedding party which threw pressure on the Reception and Grill Bar area and staff. Cost for dinner and breakfast had not been registered in time for check-out. Access to one bedroom wing required a short walk in the open.

            • Couple
              4.2

              Location is good for exploring the area.

              The hotel is hugely overpriced, perhaps therefore increasing expectations. Rooms are very basic, with a poor shower in the bathroom that you'd expect from a 2 star property. As a frequent traveller and having stayed in many hotels across the world this is a great example of rip-off Britain! A reminder of why we do not travel as much as we'd like in the UK. The hotel is not worth more than 60-70 GBP per room per night.

            • Older travelers
              9.2

              The location was fantastic with superb views of the estuary and Conwy Castle.The staff were extremely pleasant and helpfull.The food was very good ,if not exceptional.Breakfast was excellent and good value if included in the room rate

              Nothing worth mentioning.Ive read other review and cannot understand what there was to complain about

            • Couple
              7.4

              Great location,hotel nice and clean,staff friendly, welcoming and helpful. Restaurant has a modern twist with a very nice view. Food was delisious however service a bit disjointed (maybe thus wedding at the hotel).

              No hairdryer and empty minibar in a executive room.

            • Older travelers
              8.2

              It was convenient to both Conwy and LLandudno. We were able to walk along a path to get to the beach area and town if we wanted to.

              There did not seem to be any outside grass area to relax and sit in a group setting. Since we did not have a balcony, something casual like that would have been nice.

            • Older travelers
              9.6

              The location of The Quay Hotel is absolutely idyllic, looking out across the marina from the Grill Bar was wonderful. It is also in a very central location and many other beauty spots in Wales are easily accessed from the hotel. The staff were polite and friendly and our room was very comfortable. We used the leisure facilities, they were also good, although I would imagine it would be crowded at peak times as the suite was not very big.

              My only grumble about the hotel: on arrival we noticed that the hotel were having a tribute night (Robbie Williams look alike) and dinner, it was being advertised at £35 per head. We booked for this and arrived at the advised time of 7.30. There were no menus on the table, no one knew what they were being given to eat until it arrived, and there was absolutely no choice, everyone got soup, salmon and the same dessert. We did ask if there was an alternative but when the waiter went to check he apologised and said there was nothing else. Although the food was lovely and the entertainment good, it was a bit annoying - £70+ quite dear on top of you room cost etc.

            How to reach hotel

            hotel Quay Hotel & Spa - Conwy Conwy location
            Show big map »

            Hotel Address:

            Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

            Get directions
            City Center
            • Conwy
              3700 ft
            Airports
            • Bus stop
              2.2 mi
            Restaurants
            • Grill Room Restaurant (cuisine: Welsh)
              100 ft
            • The Tea Station
              1600 ft
            Ski areas
            • Llandudno ski slope
              2.2 mi
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2010
            • Number of rooms:
              74

            Hotel Awards

            UKHOTEL AWARDSHighly RecommendedConwyQuay Hotel & Spa

            According to guest reviews, the hotel has been rated as
            Best 4 Star Hotels in United Kingdom

            Use Badge